NutriLifeFoods - Privacy Policy

NutriLifeFoods Privacy Policy

At NutriLifeFoods Ltd (“NutriLifeFoods,” “we,” “us,” or “our”), we prioritise the trust and privacy of our customers. We assure you that your personal information is never sold, rented, or exploited for profit. Our data collection is solely for providing services as a retailer and wholesaler of herbal and natural-based supplements.

We may revise this Privacy Policy periodically. Please visit our website frequently to stay informed of any updates.

Personal Information Collection

To process your orders efficiently, we need certain personal details. This information, collected through various channels like correspondence, email, or telephone, includes:

- Name
- Address
- Telephone number
- Email address

We employ Google Analytics to understand how visitors use our website. Google Analytics generates anonymous statistical and graphical data about website usage. This data is processed without identifying individual users, and we do not attempt to identify visitors. The information is stored by Google and helps us assess our website's performance. For more details, view Google’s privacy policy here.

We use this information exclusively for order fulfilment and returns, sharing it only with relevant third parties.

Use of Cookies on Our Website

We use cookies and localStorage to enhance your experience on our website. Essential cookies and localStorage are used to ensure core functionalities, such as keeping track of items in your quote basket and remembering if you have closed promotional popups to prevent them from appearing repeatedly. These do not collect personal data and are necessary for the proper functioning of the site. We also use cookies for personalisation, analytics, and marketing purposes, which help us improve your experience and deliver relevant content. You can manage your preferences or opt-out of non-essential cookies through our Cookie Consent Manager.

Google Analytics

Third-Party Cookies

Our website may include cookies from third-party widgets, such as Facebook, Twitter, and Instagram.

Mailing List

We offer an opt-in email newsletter service. Using MailChimp, we send newsletters and gather statistics on email openings and clicks to improve our content. For more information, see MailChimp’s privacy notice.

We limit email and telephone communications to essential updates and relevant offers. Unsubscribe links are included in all marketing emails for easy opt-out.

Data Sharing

Your personal data is only shared with companies involved in fulfilling your orders. We do not sell or share your data with marketing agencies or unrelated businesses.

Parcel orders are fulfilled by Royal Mail and DPD, who receive your name and delivery address. DPD may also receive your mobile number and email for delivery updates.

Wholesale pallet orders are handled by various hauliers, who receive necessary contact information for delivery coordination.

Data Protection

We adhere to the General Data Protection Regulation (GDPR) to protect your data. For any requests to review, correct, or delete your data, please contact us. We handle such requests promptly in line with GDPR guidelines.

If the information we hold is incorrect or outdated, you can request updates or corrections. You may also request the deletion of your data, subject to legal and legitimate interests.

Data Security

We encrypt all traffic to NutriLifeFoods websites using HTTPS to safeguard against online threats. Our site has robust security measures to prevent data loss, misuse, and unauthorized access. Personal data is securely stored on our servers and destroyed when no longer needed. While we strive to protect your data, we cannot guarantee complete security for data transmitted over the internet.

Contact Information

By using our website, you agree to our privacy policy. For any questions or requests regarding your personal information, please contact us.

NutriLifeFoods Ltd
Unit 18 Meeting Lane
Brierley Hill, Dudley
DY5 3LB, England